Winner
Prospecting Secrets: Learn How Top Prospectors Find Leads, Fill their Pipeline, and Stay in Control of their Income
Jon Mason
Prospecting Secrets helps sales pros, sales teams, and companies build unstoppable lead funnels and close more deals. Including systems, scripts, and tips from legendary sales trainer Jon Mason, the book dives deeper than the nuts and bolts of sales methodologies into the mindset shifts necessary to scale businesses into the billion-dollar mark. With a foreword from the author's mentor and celebrity successful businessman Patrick Bet-David.
Finalist
Next Generation Customer Experience: How Companies Like ServiceNow, Netflix and Intuit are Creating Next-Generation CX Now
Jeofrey Bean
Vineetha Raveendran
The book Next Generation Customer Experience helps people to:
• reduce customer experience guesswork with an effective and predictive customer experience intelligence portfolio.
• build a compelling case for investing in CX.
• grow from insights into Gen Z privacy, work-life balance, favorite customer experiences and more.
• develop strategies for valuable customer interconnection.
• apply the new discipline of behavioral economics.
• innovate CX like Pedego electric bike, ServiceNow, Square, SkimSafe/SkimSure and Intuit.