Business - Success
Winner
The Winning Difference: How To Get What You Want, Need, And Deserve
Jane Hight
The Winning Difference is a unique playbook for peak performance that helps people get what they want, need, and deserve by providing actionable guidance. The book draws from real-world examples. Whether an athlete, entrepreneur, or anyone seeking success, The Winning Difference offers valuable insights to elevate performance and achieve goals.
1. Intimate Dialogues with A-List Winners: Author Jane Hight engages in intimate conversations with accomplished individuals across diverse fields. These A-list winners share their insights, experiences, and strategies for success.
2. Razor-Sharp Research and Quick-Paced Stories: The book combines razor sharp research with fast-paced stories. It debunks theories and reveals the secrets to achieving greatness.
3. Mindset and Standard of Excellence: The Winning Difference emphasizes that winning is not merely about competition against others. Instead, it’s a way of life, a mindset, and a standard to which you hold yourself.
Business - Success
Winner
Customer Magic - The Macquarie Way: How to Reimagine Customer Experience to Transform Your Business
Joseph Michelli
Joseph A. Michelli--the bestselling author of books about brands renowned for their stellar service and outstanding growth, such as The Ritz-Carlton, Mercedes-Benz, and Starbucks--was so impressed by Macquarie's ability to deliver transformative customer experiences that he felt compelled to write this book.
Customer Magic is a practical, easy-to-read guide that, consistent with Macquarie's commitment to delivering customer value, shares transferrable knowledge on how to identify and solve customer pain points; craft a compelling unique value proposition; attract, select, grow, and retain customer service talent and subject matter expertise; set, measure, track, and incentivize mission-critical business goals and customer-driven growth; innovate solutions that meet your customers' stated and unstated needs; and maintain a growth mindset and leave a legacy of success.
Business - Success
Finalist
Supercharged Leader: Develop your mind and skillset to deal with anything
Mandy Flint
Mandy Flint, Elisabet Vinberg Hearn
How do you prepare for the things you can’t prepare for?
You read this book. It’s the book that helps you hit the ground running and supercharge your leadership skills whilst keeping up with your day job. In this book, the authors have identified 'The Six Superchargers', the six mind/skillsets that will empower leaders, particularly when combined, to confidently embrace an increasingly complex and fast-changing world of work. These mindsets/skill sets will equip you to deal with things we don’t even know about yet, and you will be building true long-term capability as a leader.
Business - Success
Finalist
Leading Without Winging It
Jeremy Masding
Emil Ivanov
The books offer a clear, practical, and actionable toolkit to help leaders of all experience levels be the best they can. It challenges people to think, offers an alternative way of working and questions the emerging status quo.
The book helps people make better decisions, take the right actions, and, critically, do so in a way that is underpinned by personal integrity, compassionate candour and without a blinding ego.
It offers a construct that reduces any chances of ‘winging it’, as team members will see straight through this approach to leadership.
The book addresses the big recurring leadership issues by identifying the principles to be applied in solving them, the positive actions that can be taken towards that end, and the pitfalls to be avoided.