Jane Hight

The Winning Difference is a unique playbook for peak performance that helps people get what they want, need, and deserve by providing actionable guidance. The book draws from real-world examples. Whether an athlete, entrepreneur, or anyone seeking success, The Winning Difference offers valuable insights to elevate performance and achieve goals.

1. Intimate Dialogues with A-List Winners: Author Jane Hight engages in intimate conversations with accomplished individuals across diverse fields. These A-list winners share their insights, experiences, and strategies for success.
2. Razor-Sharp Research and Quick-Paced Stories: The book combines razor sharp research with fast-paced stories. It debunks theories and reveals the secrets to achieving greatness.
3. Mindset and Standard of Excellence: The Winning Difference emphasizes that winning is not merely about competition against others. Instead, it’s a way of life, a mindset, and a standard to which you hold yourself.

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Joseph Michelli

Joseph A. Michelli--the bestselling author of books about brands renowned for their stellar service and outstanding growth, such as The Ritz-Carlton, Mercedes-Benz, and Starbucks--was so impressed by Macquarie's ability to deliver transformative customer experiences that he felt compelled to write this book.

Customer Magic is a practical, easy-to-read guide that, consistent with Macquarie's commitment to delivering customer value, shares transferrable knowledge on how to identify and solve customer pain points; craft a compelling unique value proposition; attract, select, grow, and retain customer service talent and subject matter expertise; set, measure, track, and incentivize mission-critical business goals and customer-driven growth; innovate solutions that meet your customers' stated and unstated needs; and maintain a growth mindset and leave a legacy of success.

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Mandy Flint

Mandy Flint, Elisabet Vinberg Hearn

How do you prepare for the things you can’t prepare for?
You read this book. It’s the book that helps you hit the ground running and supercharge your leadership skills whilst keeping up with your day job. In this book, the authors have identified 'The Six Superchargers', the six mind/skillsets that will empower leaders, particularly when combined, to confidently embrace an increasingly complex and fast-changing world of work. These mindsets/skill sets will equip you to deal with things we don’t even know about yet, and you will be building true long-term capability as a leader.

a.co

Jeremy Masding

Emil Ivanov

The books offer a clear, practical, and actionable toolkit to help leaders of all experience levels be the best they can. It challenges people to think, offers an alternative way of working and questions the emerging status quo.

The book helps people make better decisions, take the right actions, and, critically, do so in a way that is underpinned by personal integrity, compassionate candour and without a blinding ego.

It offers a construct that reduces any chances of ‘winging it’, as team members will see straight through this approach to leadership.

The book addresses the big recurring leadership issues by identifying the principles to be applied in solving them, the positive actions that can be taken towards that end, and the pitfalls to be avoided.

a.co

Gary Burke Mr

Companies spend fortunes transforming their businesses, changing what and how they do things: developing and improving products and services, introducing new technology and ways of working, reducing costs, enhancing productivity and customer satisfaction. But it’s all too common for transformation programmes to fail to deliver expected outcomes and benefits, to the detriment of the business, staff, investors and, most importantly, customers. The leadership team is ultimately accountable for the success of any transformation but often has little experience of transformational change, so can easily underestimate what's really involved and the impact on the business – so approach it in the wrong way – and months later need a board meeting to discuss the millions spent and how to get the programme back on track! A Transformation Lens enables business leaders to better understand transformational change, make better informed decisions and approach it in the right way, to everyone’s benefit.

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Marie-Helene Pelletier PhD

Leaders and business professionals handle grueling hours and exceed high expectations. They are undaunted by challenges and embrace opportunities for growth. They assume they are resilient.

But given enough demands, anyone can burn out. This makes logical sense, yet you likely still think it could never be you. You are fabulous and at risk of burning out.

Resilience is not an innate character trait. Whether you’re in a leadership role or working as part of a team, you need to implement strategies that build and nurture resilience. You need a resilience plan.

I draw on experience from my clinical practice and extensive knowledge in therapeutics and business practices to explore how resilience is the best defense against burnout and how everyone can build it in themselves―not with a one-size-fits-all plan but with strategies to help you create a custom plan.

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Nitin Seth

Data has been the driving force behind many advancements in the digital age. And as we move into the AI age, the urgency and importance of building a solid understanding of data has risen manifolds. However, data is not an easy puzzle to solve as it poses many paradoxes. Through his new book, “Mastering the Data Paradox,” Incedo’s Co-founder and CEO Nitin Seth, addresses these paradoxes to help any individual looking to gain a comprehensive understanding of this subject. This book demystifies the complexities of the world of data and provides a practical approach to unlock its transformative potential for organizations, individuals, and nations to win in the AI age. The relevance and timeliness of this book are evident from the overwhelming response it received within days of its release. The book is already an Amazon and Penguin National Bestseller! Since its release in March 2024, we have printed over 70,000 copies and sold over 40,000 copies across the globe.

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Jack Skeels

Managing less can be the key to managing better. An agile, "Unmanaged" style of managing boosts everything from project success rates to organizational productivity, profitability, and happiness.

Unmanaged provides both the rationale and several battle-tested methods for implementing better managment, including over ten practical new models of managing, ranging from better ways to kick off and scope projects, boost team skills growth, align better with stakeholders and clients, and ensure worker and team productivity.

The project-driven work that modern teams perform (complex, unique, innovative, or complex projects) represents the future of human work as AI and other forms of automation displace simpler factory and service style workers. The future of knowledge work is project work, and the future of managing project work is "Unmanaged."

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Christopher Mark Fleming

Nick Barter

The why of this book is to help business leaders create change. The focus is on business leaders because businesses are the tools we use to shape our world, and those that lead them can effect significant change and leave a legacy that future generations will thank us for … or not. The choice is ours. Thus, this is a book for leaders who think about legacy, their own and the one their business is leaving. This book and the lessons within will enable them to improve their legacy, shift their business towards it becoming one that their children will be proud of and one that has optimal value over the long term.

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Hanna Hasl-Kelchner

Seeking Fairness at Work helps executives, managers and entrepreneurs see how the unwritten rules at work, when broken, keep employees from doing their best work and companies from reaching their full potential. Using real life stories it reveals the fundamental unfairness and hidden conflicts that slowly crush trust and employee engagement. It also tackles managers' misconceptions and concerns about fairness head-on as it takes the reader through a practical five-step framework that includes concrete ways to dramatically elevate the employee experience – and business results. It’s been called an “eye-opening game changer” and “must read” for every emerging and existing leader, at every level, who wants to immediately make a positive impact on their team.

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John R. Miles

Creating change demands courage. Fear and uncertainty may attempt to hold us back, yet envision having the audacity to take action despite these challenges. What kind of life could you shape for yourself? In Passion Struck, personal mastery expert John R. Miles combines behavior science research, peak performance strategies, and compelling real-life narratives from industry titans to empower you to confront and transcend your limiting beliefs, ultimately paving the way for an existence without boundaries. Through the transformative passion-struck framework, Miles leads you along an interactive journey, equipping you with the tools to achieve your most cherished aspirations and break free from the constraints of your current reality. Whether you’re reaching for extraordinary success or simply seeking that initial step toward a more fulfilling life, this book is an indispensable read for anyone prepared to ignite change and embrace the profound significance of mattering in their journey.

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Emma Lovell

This book is written to help people live a life they love now, rather than waiting for ‘one day’, their annual vacation or even retirement.

Bleisure is about blending business and leisure, but it’s also a mindset that means you can have more balance and can do more of what you love.

For the last 15 years I’ve been working for myself and have visited 76 countries thanks to bleisure’. People have constantly asked me how I travel so much and the nuts and bolts of making it work. So this book is a guide to how anyone can embrace bleisure in their lives. Along with sharing my story and advice from my own experiences (and wisdom from lessons learned along the way), I feature a number of case studies on people who also live the bleisure lifestyle, so that readers can see how varied and adaptable it is.

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Monica Or

Star Quality Hospitality – The Key to a Successful Hospitality Business caters to independent hoteliers seeking to improve their business. The book is based around the author's distinctive model of a metaphorical key. The head of the key explores the hospitality business, offering operational solutions for challenges in front-of-house and back-of-house areas. The barrel of the key underscores the significance of customers as the business lifeline, with its prongs symbolizing suppliers, staff, and guests. The book provides pragmatic guidance through checklists and exercises, facilitating the seamless implementation of strategies for improvement. Industry trends of sustainability and health and well-being are also explored, preparing hoteliers for market demands. Conclusively, the book furnishes valuable insights on measuring business success, ensuring long-term profitability. A comprehensive resource, that equips independent hoteliers with actionable knowledge to enhance their business.

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